Everything affects everything else, so what should you change, and where do you start? This next diagram shows you how things should be, could be: and the four blue boxes on the left are the ways in: Each of these blue boxes is a whole other story – HOW MUCH should you put […]
Queues explained
The surprising thing about queues is that they build up even when you think you’ve got enough capacity. This is because of the inevitable fluctuations in arrival rate and service rate. The good news is that you CAN predict the size of queues, and you can therefore work out how much extra capacity you need […]