During my assertiveness training day I have various catch-phrases, or mantras, and I hope that people will pick up on at least one of them and keep it in mind when they are dealing with difficult situations. Here is a list of all of the ones that I personally use (with brief explanations) “Nobody can […]
Presentation fears cured
This just came in from the Finance Director of an Engineering Company: Chris Many thanks for the presentation course last week. I did the analyst / investor presentation in London this morning and it all went well. More importantly however is that I didn’t worry about it beforehand thanks to the […]