“New things to do on Mondays and each month of the year”

Do you want your organisation or your department to be completely brilliant?

It’s easy to forget to focus on the important things when you’re busy doing urgent things all day. It’s easy to forget to look after your people, to improve your systems, to think about customer care, even to communicate with your teams.

So wouldn’t it be good if we had a routine where every now and then we stopped to think about whether we’ve got our projects properly planned, or whether we involve our junior people in our decisions enough, or how we could really delight our customers?

The regular reminders would be for management, who would then remind everyone in the company – and it could even be fun!

So – you don’t have to do everything in this book! Even if you just picked one of the days and tried it, or one of the months – or if you made a routine to do one of the days every other month. Or you could pick and mix and make a plan for the year with your favourite ideas from this book, maybe publish it on a calendar so you’re committed with the whole company to give it a go. All decide that you’re going to be even greater than you already are!