I read somewhere that you should be losing half of your business on price, in other words you should set your price so that half of your potential customers won’t pay it. Can this really be true? Well, I just made this spreadsheet simulation and sure enough, the rule is correct! if you […]
Rules for a successful business
Here are my top ten tops for success in Business 1. Customer care – be perfect at the basics Call back the same day Reply to emails same day Easy to contact – good email footer, good voicemail message Always nice […]
Team players
There are a number of theories about ways that team members can contribute to a team, and if you combine them I think you get a list something like this. I have divided it into management functions (yes, someone in the team needs to organise things, think longer term, etc), people functions (obviously, it’s a […]
An Instant Guide to Success
Be yourself. This may require courage & honesty. Believe in yourself. You can do anything you put your mind to. Strengthen this belief by saying to yourself “I can do it”. You reap what you sow – make an effort to give everyone really excellent service in everything you do. Take every opportunity to go […]
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