If you’re confronted by someone aggressive at work, the first thing is to remain calm – our natural instinct is either to give in or to be aggressive back, and both of these are usually bad options. Certainly being aggressive back is highly risky and you’ll probably regret whatever happens next. Some people say that […]
Changing other people
There’s a great saying which goes “The reasonable person adapts to the world. The unreasonable person tries to adapt the world to them. But all progress depends on the UNreasonable person!” I love that idea. The unreasonable person tries to adapt the world to them. But all progress depends on the UNreasonable person!” I love that idea. […]
What are the four Control Dramas?
An interesting way of looking at bad behaviour that I want to share with you is a fascinating little theory that I discovered in a book called The Celestine Prophecy by James Redfield. Among the many great ideas in this book is the concept that we have ways of stealing energy from each other which Redfield calls […]
The Real Deal
This just came in from someone who I have never met, not connected on Linkedin (in fact 3rd level so quite distant) – very nice to receive though. It’s about my Difficult People course: Thanks Lawrence!
FIDO and LFIFIDO
I read somewhere about “FIDO” – if you have a problem, rather than brooding on it and wishing you could change the past, Forget It and Drive On. And I like this, but I think it’s incomplete. We can’t change it, but the one thing we can do with the past is learn from it, so I’d like […]
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